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Paper (refereed) Information Systems Curriculum

Recommended Citation: Fenton, V L. Re-engineering the MIS Capstone Course: Continuously Improving the Learning Process. In The Proceedings of the Information Systems Education Conference 2000, v 17 (Philadelphia): §118.

Re-engineering the MIS Capstone Course: Continuously Improving the Learning Process

Refereed

Virginia L. Fenton    [a1] [a2]
School of Management
Kean University of New Jersey    [u1] [u2]
Union, New Jersey, USA    [c1] [c2]

Over a three year period, I applied the theories of Total Quality (TQ), specifically, Business Process Re-engineering (BPR) and Continuous Improvement (CI) to improve a course syllabus based upon my observations of the student learning process (in a MSMIS Capstone project course in which each student re-engineers a process from their workplace). In the first year, I made the observations personally. During the last two years, I have had students look back on their semester-long learning experience and submit a re-engineered syllabus (in the form of a take-home final). Rather than radically re-engineering the syllabus, student submissions exemplify recommendations of improvements. Not only does the magnitude of the input vastly improve the syllabus, but students gain experience with CI. This experience, in addition to their BPR projects, enable them to better understand the differences between BPR and CI . A sample syllabus and reference list are included with a discussion of the process.

Keywords: IS education, BPR training, reengineering, total quality, continuous improvement, collaborative learning, self-directed learning

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