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Paper (refereed) Information Systems Curriculum

Recommended Citation: Janicki, T N and G Steinberg. A Study of Personal Productivity Software Skills and Desired Internet Features in a Web-enhanced Introductory Technology Skills Course. In The Proceedings of the Information Systems Education Conference 2002, v 19 (San Antonio): §321d. ISSN: 1542-7382.

A Study of Personal Productivity Software Skills and Desired Internet Features in a Web-enhanced Introductory Technology Skills Course

Refereed

Thomas N. Janicki    [a1] [a2]
Information Systems Department
University of North Carolina at Wilmington    [u1] [u2]
Wilmington, North Carolina, USA    [c1] [c2]

Geoffrey Steinberg    [a1] [a2]
Information Systems Department
Kent State University    [u1] [u2]
Kent, Ohio, USA    [c1] [c2]

A challenge for any introductory Management Information Systems course is to provide an increasing level of computer literacy for the office productivity software packages. It is important to understand the level of proficiency in the 'office' suite software prior to the students beginning an introductory Management Information Systems course. This paper summarizes annual surveys conducted over a four year period that detail students' perceived skills in office productivity software as they entered an introductory technology skills course. A trend of increasing knowledge of office productivity software prior to enrolling in an introductory technology skills course is shown. Another goal of the survey was to detail what features are desired by students in the areas of communications and learning assistance in web-enhanced and full web-delivery courses. Students reported that practice quizzes, personalized feedback on assignments, on-line grade books and on-line handouts as the most utilized features and best learning features that should be incorporated into web-based materials.

Keywords: personal productivity software, CMC computer mediated communications, computer mediated communications, Internet usage, instructional technology

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