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Sat, Nov 8, 2:15 - 2:45, Balboa 2     Paper (refereed)
Recommended Citation: Lazar, J.  Improving Web Accessibility Through Service-Learning Partnerships.  In The Proceedings of the Information Systems Education Conference 2003, v 20 (San Diego): §3411. ISSN: 1542-7382. (A later version appears in Information Systems Education Journal 1(33). ISSN: 1545-679X.)
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Improving Web Accessibility Through Service-Learning Partnerships

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Refereed5 pages
Jonathan Lazar    [a1] [a2]
Towson University    [u1] [u2]
Towson, Maryland, USA    [c1] [c2]

This paper describes a service-learning project in a graduate web usability class at Towson University. The focus of the service-learning project is on helping non-profit organizations in the Baltimore-Washington area make their web sites more accessible for people with disabilities, while providing real-world experiences for students. This paper provides a background on web accessibility, the methods used to implement service learning, and the outcomes. This project had a positive impact on both the students, who were able to apply their skills in the community, as well as the non-profit organizations, who were able to gain insights on how to make their web sites more accessible.

Keywords: usability, accessibility, service learning, community partnership, human-computer interaction, assistive technology, group projects

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