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Sat, Oct 8, 11:30 - 11:55, Senate A     Paper (refereed)
Recommended Citation: Pfitscher, J and J Wei.  Value Chain based E-Business in the Apparel Retail Industry.  In The Proceedings of the Information Systems Education Conference 2005, v 22 (Columbus OH): §3344. ISSN: 1542-7382. (A later version appears in Information Systems Education Journal 5(16). ISSN: 1545-679X.)
 
Recipient of Distinguished Merit Student-Faculty Award
 
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Value Chain based E-Business in the Apparel Retail Industry

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Refereed12 pages
Jennifer Pfitscher    [a1] [a2]
College of Business
The University of West Florida    [u1] [u2]
Pensacola, Florida, USA    [c1] [c2]

June Wei    [a1] [a2]
College of Business
The University of West Florida    [u1] [u2]
Pensacola, Florida, USA    [c1] [c2]

This paper develops e-value and e-customer chains in terms of e-business to show how Information Technology (IT) could be adopted in the apparel retail industry. The analysis of e-business is classified as business-to-business, business-to-customer, customer-to-business, and customer-to-customer. Items in these four e-business types are classified to show the IT solutions in apparel retail industry. The analysis of these items was performed on the top ten dominant companies in the U.S. apparel retail industry to illustrate the current status of IT adoptions in e-business. The results of this study are beneficial to decision makers and managers in the retail industry to make better decisions on e-business and IT adoptions.

Keywords: apparel retail industry, retail industry, value chain, customer chain, e-business

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