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Sat, Oct 8, 4:00 - 4:25, House B Paper (refereed)

Recommended Citation: Takeda, H and R D Johnson. A Survey of Communication Medium Utilized During IS Group Projects. In The Proceedings of the Information Systems Education Conference 2005, v 22 (Columbus OH): §3575. ISSN: 1542-7382. (A later version appears in Information Systems Education Journal 7(9). ISSN: 1545-679X.)

A Survey of Communication Medium Utilized During IS Group Projects

Refereed

8 pages

Hirotoshi Takeda    [a1] [a2]
Computer Information Systems Department
Georgia State University    [u1] [u2]
Atlanta, Georgia, USA    [c1] [c2]

Roy D. Johnson    [a1] [a2]
Computer Information Systems Department
Georgia State University    [u1] [u2]
Atlanta, Georgia, USA    [c1] [c2]

All business teams require a mode of communication between team members. In today’s business world there are many ways to communicate including individual and group meetings face-to-face, net meetings, teleconferencing, land line phones, cell phones, pagers, e-mail, voice mail, and instant messaging as examples. This study sought to identify media choices for team communication. The means of communication depended upon the team members’ selection of resources. Student groups in two team projects were analyzed in this study. Variables controlled in the study include difficulty of the task and group make-up. The groups varied in the amount of collaboration, cooperation, and length of time on task. The media choices were recorded via log entries. Analysis suggested that once a group started using a particular communication media, the trend of the group was to continue using that same method. This tendency appears to override other parameters such as group makeup or difficulty of task at hand.

Keywords: media choice, media richness, social presence, teams, group projects, persistence, resistance to change

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